AdcoraAI
AdcoraAI
Travel Technology Case StudiesMay 24, 20269 min read

Case Study: Flight Booking Platform Using Amadeus API

Hardeep SinghTravel Tech Architect
#Flight Booking#Amadeus API#PNR Automation#OTA Development#Scalable Systems
Case Study: Flight Booking Platform Using Amadeus API

Platform Case Overview

A travel technology agency wanted to replace their old legacy flight reservation tool with a modern high-concurrency booking engine. The system had to handle up to 10,000 search queries per minute, synchronize seats in real time, and automate ticketer workflows via the Amadeus Enterprise API.

Ecosystem Architecture

We designed a decoupled microservices architecture utilizing Node.js API Gateways and Redis caching clusters to limit GDS query overhead.

Flight Booking Pipeline OrchestrationSearch APIFlight OffersValidate PriceVerify Seat LockCreate PNRGenerate LocatorIssue TicketQueue Sync

Operational Webhook Ticket Issuance Queue

Once payment is verified, bookings are automatically routed to Amadeus ticketing queues, synchronizing status codes and dispatching tickets asynchronously via background workers.

GDS Ticketing Queue & Webhook Synchronization1. Stripe PayWebhook Confirmed2. Queue RouteAmadeus Ticketing3. PNR UpdateTicket Generated4. DispatchE-ticket Send5. NotifyEmail & SMS Live

Operational Metrics Table

Performance TargetLegacy ToolNew Amadeus Portal
Search Query Speed4.2 seconds0.85 seconds
PNR Creation Success Rate89%99.4%
Real-time Fare Mismatch Rate14%< 0.4%
Concurrent Queries Limit250 queries/min15,000 queries/min
Manual Ticketing Overhead15 mins/bookingFully Automated (Instant)

Key Challenges Solved

  • Real-time Price Shift Alerts: Integrated a WebSocket push channel to notify travelers immediately if the GDS fare shifts while the traveler is in the check-out flow.
  • Automatic Queue Routing: Programmed automated PNR distribution to target ticketing hubs in Amadeus depending on point of sale currency to minimize cross-border merchant fees.
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How AdcoraAI Can Help You Build This

At AdcoraAI, we specialize in travel technology development — from API integrations and booking engine architecture to full-stack travel portal development for OTAs, DMCs, and travel startups. Our team handles the end-to-end engineering so you can focus on growing your business.